we do

We help organisations connect and enhance relationships with stakeholders and the community.

The work we do includes:

  • Multi-interest consultative planning
  • Multi-jurisdictional stakeholder engagement processes
  • Peak body, interest and lobby group forums and engagement workshops
  • Local, regional and national community consultation and focus groups
  • Employee engagement workshops and forums
  • Conference and forum facilitation
  • Design thinking workshops and idea labs

we work

Managing stakeholders in any forum takes practice and skill. Our facilitators have significant experience in stakeholder engagement, know how to read a room and adapt a workshop to deliver your outcomes. We know that stakeholders come together with competing agendas and often deeply personal and entrenched positions.

Our engagement workshops are inclusive and constructive, drawing on high-level facilitation, communication and emotional intelligence skills. We take time to make sure that our approach to engagement meets the needs of participants: helping individuals to express their position and feel heard. We work with groups to identify core issues and then constructively build toward a shared understanding.

case studies

We have extensive experience in large and small group facilitation for stakeholder consultations, round tables, conferences, consultative forums and workshops.  Below are some relevant examples of our experience:

Industry and Advocate Consultation: Ban on Cosmetic Testing on Animals
Department of Health 

We planned and facilitated stakeholder forums and consultations on the federal government election commitment to ban cosmetic testing on animals. The forums enabled government to gain an understanding of the impact of this commitment on industry and animal advocate groups. 

Stakeholder Workshop: Female Veterans and Families Forum
Department of Veterans Affairs 

We planned and co-facilitated this stakeholder forum of representatives from female veterans and veteran families organisations. The forum was a government election commitment to provide a platform for female veterans and veteran families to raise issues directly with the Government and Department of Veterans’ Affairs. The Minister of Veterans’ Affairs and Minister's advisors were also present during the forum.  

Service Provider Forum: Aged Care Services Case Management Forum
Department of Health 

We planned and facilitated a stakeholder consultation forum of aged care service providers from across Australia. The forum enabled the government to better understand of the different issues relating to the provision of long-term case management for clients with complex care needs.  

Stakeholder Conferences: AMEP & SEE Service Provider Conferences
Department of Education and Training

We planned and facilitated the 2013, 2015 and 2016 Adult Migrant English Programme (AMEP) & Skills for Education and Employment Programme (SEE) conferences. Over 150 education service providers from across Australia attended these conferences aimed at providing an opportunity for representatives to discuss the program, including challenges and opportunities, to share experiences, and network with other providers and departmental staff. The relevant Government Ministers presented at these conferences.